Guest Service Agent

University of Mississippi • University, MS

10d • $14 - $21 • Onsite

About The Position

The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential. Join the Ole Miss Family — Build Your Legacy Here! Department: The Inn at Ole Miss Job Summary: Responsible for greeting guests in an efficient and courteous manner. Serves as first point of contact for the guests and checks them in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services.

Requirements

• High School (Required)
• Relevant experience | No Experience Required | Not Required

Responsibilities

• Interacts with the customers to ensure guest check-in, check-out, and billing are carried out efficiently.
• Answers questions about the facility's policies and services.
• Makes advance reservations and handles special requests.
• Issues invoices and collects room fees.
• Handles or appropriately escalates customer service issues.
• Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED