Guest Service Agent - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Hilton • Chicago, IL

4h • Onsite

About The Position

Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Requirements

• Full Availability to work AM, Mid, and PM Shifts

Responsibilities

• Ensuring a seamless check-in and check-out process
• Delivering memorable experiences that make the stay for every guest

Benefits

• 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Employee stock purchase program (ESPP) with a 15% discount on Hilton shares
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving concierge services
• Crisis concierge for practical support and emotional care during times of loss
• Mental health resources through Employee Assistance Program (EAP) offering free counseling and support
• Generous paid time off (PTO)
• Health & welfare benefits including checkups, dental cleanings, and glasses
• Retirement plans for future savings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed