Guest Service Agent (PM Part time) - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Hilton • Chicago, IL

7d • Onsite

About The Position

As a Guest Service Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Hilton is an award-winning workplace that focuses on building an exceptional workplace for its Team Members. As a global leader in hospitality, Hilton has welcomed more than 3 billion guests worldwide, while staying true to its founding vision: to fill the earth with the light and warmth of hospitality. Hilton's award-winning culture has earned it repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. Hilton offers a suite of world-class brands and a company-wide commitment to providing the best stay for every guest, setting new standards for the future of travel. Hilton supports its Team Members' careers every step of the way, encouraging them to come for the job and stay for the career.

Requirements

• Ability to work the PM shift (3:00 PM – 11:00 PM), 3 days per week
• Willingness to pick up additional shifts during the summer for those looking for extra hours

Responsibilities

• Ensuring a seamless check-in and check-out process
• Delivering memorable experiences that make the stay for every guest

Benefits

• 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Employee stock purchase program (ESPP) with a 15% discount on Hilton shares
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving concierge services
• Crisis Concierge for practical support and emotional care during times of loss
• Mental health resources through Employee Assistance Program (EAP), including free counseling and support
• Generous paid time off (PTO)
• Health & welfare benefits, including coverage for checkups, dental cleanings, and glasses
• Retirement plans

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed