Guest Service Agent - Signia by Hilton San Jose

Hilton • San Jose, CA

6d • Onsite

About The Position

Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. The Signia by Hilton San Jose is looking for a Guest Service Agent to join our team! Our property is across the street from Plaza de César Chávez Park and within walking distance of the San Jose Convention Center, Signia by Hilton San Jose offers a prime location in the capital of Silicon Valley. Be part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list! From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use.

Requirements

• At least 12 months of hotel front desk experience
• Schedule flexibility

Responsibilities

• Ensuring a seamless check-in and check-out process
• Delivering memorable experiences that make the stay for every guest

Benefits

• 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Employee stock purchase program (ESPP) with a 15% discount on Hilton shares
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving concierge services
• Crisis concierge for practical support and emotional care during times of loss
• Free counseling and support through Employee Assistance Program (EAP)
• Generous paid time off (PTO)
• Health & welfare benefits including checkups, dental cleanings, and glasses
• Retirement plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed