Guest Service Agent - Conrad Orlando

Waldorf Astoria Kuwait • Orlando, FL

1d • Onsite

About The Position

Conrad Orlando is where bespoke luxury meets sun-kissed adventures. Join us in creating a legacy as the Guest Service Agent! Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating. The stunning resort features 433 rooms (including 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining.

Why join the Conrad brand? The modern luxury concept empowers you to deliver:

Personalized service with authenticity and passion
Impactful experiences
Creativity in our products and services

Requirements

• Guest Service Agent

Responsibilities

• Ensuring a seamless check-in and check-out process
• Spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Benefits

• 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Employee stock purchase program (ESPP) with a 15% discount on Hilton shares
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving concierge services
• Crisis concierge for practical support and emotional care
• Mental health resources through Employee Assistance Program (EAP)
• Generous paid time off (PTO)
• Health & welfare benefits including checkups, dental cleanings, and glasses
• Retirement plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed