Guest Service Agent
University of Mississippi•University, MS
•Onsite
About The Position
The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential. Join the Ole Miss Family — Build Your Legacy Here!
Requirements
- High School (Required)
- Relevant experience | No Experience Required | Not Required
Responsibilities
- Greeting guests in an efficient and courteous manner.
- Serving as the first point of contact for guests.
- Checking guests in and out of their rooms.
- Distributing room keys.
- Answering questions about the facility's policies and services.
- Making advance reservations and handling special requests.
- Issuing invoices and collecting room fees.
- Handling or appropriately escalating customer service issues.
- Performing administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed.
- Interacting with customers to ensure guest check-in, check-out, and billing are carried out efficiently.
- Customer Service
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
