Guest Service Agent/Shuttle Driver
Peachtree Group Hospitality Management•Omaha, NE
About The Position
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Requirements
- Friendly demeanor
- Professionalism
- Timeliness
- High standards of quality
- Ability to anticipate guest needs
- Ability to exceed expectations
- Ability to implement creative solutions
- Ability to provide exceptional service
- Ability to comply with brand standards
Nice To Haves
- Shuttle driving skills
Responsibilities
- Processing check-ins/outs
- Securing payment
- Verifying and adjusting billing
- Assisting guests with reservations and requests
- Anticipating guest needs
- Exceeding guest expectations
- Implementing creative solutions to provide exceptional service
- Complying with brand standards
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- 401(k) retirement match
- Paid Holidays
- Paid Time Off
- Employee Assistance Program
- Employee Fund
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
