Guest Safety Host - On-Mountain Dining - WINTER 26-27

Aspen Skiing Company•Aspen, CO

9d•Onsite

About The Position

The Guest Safety Host is responsible for ensuring the safety and security of employees, guests, and company property by monitoring premises, enforcing policies, and responding to incidents. This role requires vigilance, professionalism, and the ability to handle emergency situations with confidence and efficiency. This position serves as the point of contact for matters involving violations of municipal and state laws. This position reports to the Restaurant Manager.

Requirements

High school diploma or equivalent required
Law Enforcement, security or related field experience required
Valid Driver's License Required
Strong observational skills with the ability to recognize unusual behavior and security risks
Effective communication skills, both written and verbal, to interact with employees, guests, and emergency responders
Ability to handle difficult customer interactions and ensure high levels of satisfaction
Ability to remain calm and take decisive action in high-pressure situations
Basic knowledge of security systems, surveillance equipment, and emergency procedures
Physical stamina to stand, walk, and patrol for extended periods, sometimes in adverse weather conditions
Strong problem-solving skills with the ability to assess situations quickly and respond appropriately
Attention to detail for accurately reporting incidents and identifying potential security threats
Ability to work independently and as part of a team, maintaining professionalism in all situations

Nice To Haves

This position may require you to ski/snowboard in variable terrain for on mountain locations.

Responsibilities

Monitor and patrol assigned areas to prevent unauthorized access, theft, vandalism, and other security threats
Enforce company policies and procedures to maintain a safe and secure environment
Respond to alarms, emergencies, and incidents, aiding as needed and documenting all occurrences
Control access to facilities by verifying credentials, checking identification, and screening visitors
Conduct routine inspections of doors, windows, and other points of entry to ensure they are secure
Assist in investigations by gathering information, reviewing surveillance footage, and providing detailed reports
Provide excellent customer service while maintaining a strong security presence
Act as liaison with Police Department, other law enforcement agencies and security companies
Increase security of buildings through current crime prevention and security techniques
Assist with crowd control at peak times in high traffic areas
Assist in overnight operations and responsibilities
Other duties as assigned