Guest Room Controller (Ft)

PENN Entertainment • Jackpot, NV

5d • Onsite

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Under close supervision, optimizes the function of the Housekeeping office by providing all facets of clerical support . Works collaboratively with management and team members to ensure that hotel Housekeeping services are delivered in accordance with Cactus Pete’s standards. Types memos, letters, reports and materials as assigned by Supervisor. Maintains departmental files. Designates Guest Room Attendant work assignments. Receives incoming calls from guest rooms and dispatches maintenance personnel as . Responsible for computer data entry of all work orders and inspections. Maintains lost and found dispatch logs. Physically performs key checks and lost key searches. Maintains an orderly office work area. Must be able to work a flexible schedule including nights, weekends, holidays and fluctuating days off. Organizes supply closet items. Maintains message boards in pre-shift area.

Requirements

• Must be able to work a flexible schedule including nights, weekends, holidays and fluctuating days off.
• Must be 21 years of age.

Nice To Haves

• High School Diploma or equivalent preferred.
• General knowledge of Microsoft Word, Excel, and Outlook is preferred.
• Excellent communication and guest service skills are a must ; friendly, outgoing and service oriented personality .
• One year of Hotel housekeeping experience or related field preferred.
• Able to work nights, weekends, holidays.
• Prior guest service experience .
• Valid Driver License preferred.
• Knowledge of hotel service operations preferred.

Responsibilities

• Optimizes the function of the Housekeeping office by providing all facets of clerical support.
• Works collaboratively with management and team members to ensure that hotel Housekeeping services are delivered in accordance with Cactus Pete’s standards.
• Types memos, letters, reports and materials as assigned by Supervisor.
• Maintains departmental files.
• Designates Guest Room Attendant work assignments.
• Receives incoming calls from guest rooms and dispatches maintenance personnel.
• Responsible for computer data entry of all work orders and inspections.
• Maintains lost and found dispatch logs.
• Physically performs key checks and lost key searches.
• Maintains an orderly office work area.
• Organizes supply closet items.
• Maintains message boards in pre-shift area.

Benefits

• wellness programs designed to support our team members' financial, physical, and mental well-being.
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED