Guest Room Attendant

CAHUILLA•Anza, CA

2d•Onsite

About The Position

The Guest Room Attendant is responsible for cleaning and servicing the guest rooms and bathrooms under the supervision of the Hotel Supervisor. Ensures Skys the Limit Guest Service with exceptional housekeeping service in order to keep guests happy and ensure repeat business.

Requirements

At least one year housekeeping experience, preferably in a hospitality environment
Physical dexterity and ability to manage several tasks simultaneously.
An eye for detail.
Knowledge of mixing and using cleaning products safely and appropriately.
Ability to lift at least 20 pounds, bend, stretch, kneel, and reach.
High school diploma or GED
Ability to obtain and maintain a Cahuilla Gaming License and submit to random drug/and or alcohol testing.
Ability to obtain a California State Driver’s License
Ability to complete necessary Casino Essentials courses to carry out the job responsibilities.
Ability to provide required licenses or certifications for a specific position to ensure job is carried out safely and effectively.

Responsibilities

Performs thorough cleaning of the hotel facility and guest rooms to include changing of linens, making beds, dusting, scrubbing floors/toilets/showers/sinks, vacuuming, removing fingerprints and smudges from mirrors and glass, shining surfaces, replenishing and delivering work and guest supplies, etc.
Removal of used guest amenities and trash.
Inspect rooms for safety hazards and for operational conditions of equipment and reporting to proper departments.
Check for damage and/or missing items.
Report lost and found articles and/or maintenance problems to Hotel Supervisor or Hotel Manager.
Prepares room for guest arrival and responds to special requests.
Updates room status through property management system.
Properly maintains cleaning cart and linen storage area.
Provides excellent guest service to both internal and external guests.
Actively supports the company's culture of Sky's The Limit guest service by anticipating guests needs, responds promptly and acknowledges all guests regardless of how busy or time of day.
All other duties assigned.