Guest Room Attendant

Four Seasons•Seattle, WA

6d•Onsite

About The Position

Four Seasons Hotel Seattle is looking for a Guest Room Attendant who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Guest Room Attendants are responsible for the cleanliness of guest rooms (including fixtures and equipment) or private residences, ensuring all standards have been met and any deficiencies corrected (if needed) before guest occupancy. This position reports to the Assistant Housekeeping Manager and Director of Housekeeping. U.S. work authorization is for this position.

Requirements

Ability to read, write and speak English

Nice To Haves

Previous Housekeeping experience preferred

Responsibilities

Maintains cleanliness of all guest room and/or private residences – vacuuming, dusting, cleaning of all guestroom surfaces (including mirrors, furniture, floors, bathroom fixtures, etc.) ensuring they are streak and mark-free
Monitors guestroom equipment to ensure all items are in working order
Completes assigned number of rooms to clean during a shift
Participates in the detail cleaning of guestrooms as assigned in accordance with the hotel’s Perfect Room Program (PRP).
Removes and replaces dirty towels and sheets with clean product from the linen storage closets.
Sanitizes all areas of the guestroom (bedroom, living room, dining room and bathroom, kitchen areas) according to procedure
Makes bed
Removes room service trays, dishes and carts to service landings
Stocks guest room linen in the appropriate storage areas on guest floors
Retrieves and delivers guest requests as needed
Replenishes guest amenities (i.e. shampoo, lotions, cotton balls, stationery, pens, etc…) in each room
Refills coffee/tea supplies, its accompaniments, and mini-bar items
Places rooms in turndown status as assigned
Inspects and releases own rooms, ensuring adherence to all standards