GUEST ROOM ATTENDANT

Caesars Entertainment • Robinsonville, MS

7d • Onsite

About The Position

Responsible for the cleaning and maintaining of guest’s rooms in accordance with established hotel procedures.

Requirements

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Nice To Haves

• High school diploma or General Education Degree (GED)
• Housekeeping experience

Responsibilities

• Achieving and maintaining an exceptional standard of cleanliness throughout the guest rooms of the Hotel.
• Vacuuming and cleaning all floors and carpets in guest rooms.
• Dusting and polishing all furniture.
• Scrubbing, disinfecting and deodorizing all bathroom fixtures.
• Stripping beds, collecting dirty linen, and making beds with fresh linens.
• Routinely inspecting guest rooms for maintenance needs, such as burnt-out light bulbs, plumbing or electrical problems, carpentry needs, or other special problems.
• Advising housekeeping supervisor of rooms ready for occupancy.
• Inventorying stock to ensure adequate supplies and linen.
• Cleaning standard 14 to 16 rooms per shift.
• Responding to and consistently meeting the needs of internal clients.
• Supporting and cultivating new ideas and methods to deliver business solutions.
• Identifying ways to increase efficiencies or improve product or service.
• Delivering assignments/projects on time and completing all aspects before delivering to internal clients.
• Clearly communicating programs/services to necessary people, seeking their support and keeping them informed of changes that may impact the business.
• Keeping track of existing products/services and/or progress on new initiatives.
• Developing skills to handle increasingly complex matters.
• Complying with and upholding company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy.
• Politely giving consistent, timely and accurate information and finding answers when unsure.
• Using SPOTLIGHT behaviors when encountering guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED