Guest Room Attendant

Legacy VenturesMadison, WI
Onsite

About The Position

The Room Attendant is responsible for ensuring guest rooms, hallways, and public areas are clean, attractive, and meet the hotel’s standards. This role involves daily servicing of guest rooms, replenishing supplies, and maintaining cleanliness in accordance with hotel procedures.

Requirements

  • Marriott standards dictate 30 minutes per check out, 15 minutes per stayover.

Responsibilities

  • Thoroughly clean and restock the required number of guest rooms per shift, adhering to company and brand standards. Marriott standards dictate 30 minutes per check out, 15 minutes per stayover.
  • Complete all pre-cleaning duties such as setting up cleaning carts with supplies and linens.
  • Remove trash and dirty linens from guest rooms.
  • Ensure all hallways, public areas, and closets are clean, neat, and vacuumed.
  • Report missing items or maintenance issues in guest rooms to the Housekeeping Supervisor/Manager.
  • Handle "Lost and Found" items according to hotel standards.
  • Maintain effective communication with guests, team members, and management.
  • Follow procedures as outlined by the Housekeeping Supervisor/Manager.
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