GUEST ROOM ATTENDANT/HOUSEKEEPING (FT)

Cactus Petes•Jackpot, NV
•Onsite

About The Position

This position is responsible for cleaning and servicing guest rooms in an assigned section. The role involves fulfilling guest requests, adhering to safe chemical handling procedures, reporting safety issues, and attending departmental meetings. Team members will follow established protocols for entering and cleaning guest rooms according to the housekeeping training manual, reporting room status, restocking carts, and maintaining a neat work area. Additionally, they will report any damage or repair issues in guest rooms or hotel areas. The role requires completing all assigned rooms in a timely manner.

Requirements

  • Must be able to stand for a minimum eight (8) hour shift.
  • Must have strong time management skills and the ability to maintain an acceptable pace and quality of work.
  • Strong guest service skills.
  • No formal education required

Nice To Haves

  • Six months prior cleaning experience preferred.

Responsibilities

  • Cleaning and servicing guest rooms in assigned section.
  • Fills all reasonable guest requests and directs the guest to the appropriate person for assistance.
  • Adhere to safe handling of all chemicals.
  • Report any safety issues to the Housekeeping Supervisor, Assistant Housekeeping Manager, or the Housekeeping Manager.
  • Attends all regular departmental meetings as well as other related meetings.
  • Follow the established protocol when entering and cleaning guest rooms.
  • Clean and service guest rooms as outlined in the housekeeping training manual.
  • Report room status on room attendant sheets.
  • Restock housekeeping room attendant carts with guest supplies and chemicals.
  • Maintain housekeeping room attendant carts and work areas in an orderly and neat manner.
  • Report damage, improvement or repair issues in the guest rooms or hotel area to the appropriate housekeeping supervisor.
  • Must complete all assigned rooms in a timely manner.

Benefits

  • Wellness programs
  • Day-one medical coverage
  • 401(k) matching
  • Annual performance bonus
  • Paid time off
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