Guest Relations Associate - Weekend Shift

Township of Upper St Clair • Upper St. Clair, PA

2d • Onsite

About The Position

Performs a variety of routine and complex administrative duties in the operation of The Community & Recreation Center and is responsible for maintaining a safe and welcoming environment for members, guests and colleagues. The Community & Recreation Center delivers a comprehensive range of recreation services including: fitness programs, aquatics programs (indoor and outdoor), enrichment activities, youth programs, older adult programs and more. This position is available for weekend shifts.

Requirements

• Considerable knowledge of the principles and practices of computer and database systems and programs
• Ability to learn the point of sale software and proper money handling procedures
• Skill in operation of listed tools and equipment
• Ability to analyze and utilize a variety of records
• Ability to communicate effectively, orally and in writing in the English language
• Ability to establish and maintain effective working relationships with patrons, colleagues, the Township, and the general public
• Experience showing strong organizational and communication skills
• Proficient in Microsoft Office and computer skills

Nice To Haves

• Experience with Activenet a plus

Responsibilities

• Answers telephone and in-person informational and reference questions and provides patron assistance with the selection of activities and programs that will positively enhance their lives
• Receiving monies, operating a computer with point of sale and member engagement software, merchandise sales and assisting with online registration inquiries
• Enforce rules and regulations of The Community & Recreation Center in order to maintain a safe environment for all
• Offer assistance to new members and visitors of the center, highlighting not only recreation offerings but additional park amenities
• Consistently pursue and implement best practices that ensure the best membership experience and program retention

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed