Guest Lead

stand out for goodEdina, MN
Onsite

About The Position

Altar'd State is a rapidly growing women's fashion brand with over 130 locations across 40 states. The company emphasizes a welcoming and beautiful environment, both internally and externally, built on the principles of giving back and making a difference. Their mission, "Stand Out. For Good.", is reflected in initiatives like Mission Mondays, where 10% of net proceeds support local non-profits, and a partnership with Coprodeli USA to build schools in Peru. The Guest Lead, reporting to Store Leadership, is crucial in achieving store goals by delivering exceptional guest service, maintaining visual presentations, developing associates, and ensuring operational compliance.

Requirements

  • Must be at least 20 years of age
  • Previous retail experience preferred
  • Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and/or squatting frequently.
  • May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location.
  • Must be able to lift and carry 30 pounds regularly without assistance.

Responsibilities

  • Consistently delivers an exceptional guest experience
  • Consistently adheres to Altar'd State's guest service standards
  • Acts as a positive role model, contributes to a culture of teamwork
  • Coaches associates on guest interactions, recognizes great performance
  • Demonstrates accountability and ownership of behaviors and results
  • Embraces feedback and uses it to drive positive change
  • Embraces change, leads through conflict and treats others with respect
  • Maintains a clean and presentable store environment
  • Assists in the construction of merchandising and window displays
  • Represents the brand well by adhering to dress and grooming standards
  • Completes opening/closing procedures as directed by management
  • Adheres to loss prevention policies and procedures
  • Participates in walk-throughs, communicates successes and opportunities
  • Serves as leader on duty as needed
  • Adheres to organizational Code of Conduct

Benefits

  • Competitive base pay
  • Paid Volunteer Time
  • Paid Time Off
  • Generous associate discount
  • 401k with company match
  • Advancement opportunities
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