Guest Group Host

The Salvation Army Southern California•Scotts Valley, CA

6d•Onsite

About The Position

The Guest Group Host welcomes and assists guests during their stay. Responsibilities include check-in, preparing lodging and meeting spaces, cleaning restrooms, hosting meals, and ensuring all details are handled. They work closely with camp staff to provide exceptional hospitality.

Requirements

High school diploma or equivalent (required)
Valid CA driver’s license (required)
Experience with Microsoft programs

Nice To Haves

Experience in guest hosting (1 year preferred)

Responsibilities

Ensure readiness of all camp facilities for incoming rental groups
Verify all work has been done on maintenance cleaning CheckList
Meet with Food Services Manager to review menu and mealtimes
Make sure radios are charged for both the guest group leader and RWG team
Make sure all trashcans and wastebaskets have a liner
Orient retreat staff to policies and emergency procedures and issue keys
Instruct retreat staff on the use of radios
Oversee table set-up
Re-supply and clean beverage counter
Orient whole group at first meeting to camp policies and emergency procedures
Assist in serving meals
Check and clean public bathroom areas
Re-set meeting areas
Monitor the guest schedule for any special requested items
Responsible for managing the end-of-stay procedures, including securing and powering down all lodging, meeting rooms, and dining facilities
Oversee trash disposal, final billing preparation, and document any issues for repair
Other related duties as required