Guest Experiences Attendant III

Great Parks of Hamilton County•Mt. Healthy Heights, OH

2d•Onsite

About The Position

Join our team as a Guest Experiences Attendant III at Triple Creek! At Great Parks, our team members work together to preserve and protect natural resources and to provide outdoor recreation and education in order to enhance the quality of life for present and future generations. This part time position works various shifts including evenings, weekends and holidays. This position will greet and serve guests at the snack bar. This position frequently includes cash handling and reservation responsibilities. Standard practice allows employee to proceed alone on regular duties with questionable situations referred to supervisor. Performs job duties in accordance with Great Parks' policies, procedures, and performance expectations. Maintains confidentiality of confidential and sensitive information. May drive beverage and snack cart around the golf course to sell items to guests. Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required. If over 18: drives Great Parks’ vehicle. Essential duties may require the employee to drive their personal vehicle within the park to transport supplies, materials or a cash box to the worksite. Must be at least 18 years old or 19 years old if serving alcohol. May be required to complete alcohol service training on an annual basis. Greets and serves guests to ensure satisfaction. Handles guest inquires. Prepares food products, and maintains clean and sanitary conditions. Transports change orders, merchandise, food, mail and supplies. Organizes, fills orders maintains inventory records. Opens facilities and prepares for daily business. Closes and secures facilities at end of business day. Takes inventory of merchandise and records results. Operates point-of-sale system, reservation system, cash box and cash register. Maintains cleanliness of guest and employee areas including restrooms. May include other housekeeping duties.

Requirements

Great customer service experience preferred.
Written and verbal communication skills.
Basic math skills.
Basic computer skills.
Must be 18 years of age.
Must be 19 years old if serving alcohol.
May be required to complete safe food service training on an annual basis.
May be required to complete alcohol service training on an annual basis.
State Motor Vehicle Operator’s License that meets GPHC current carrier guidelines.

Responsibilities

Greet and serve guests at the snack bar.
Handle cash handling and reservation responsibilities.
Drive beverage and snack cart around the golf course to sell items to guests.
Drive Great Parks’ vehicle or personal vehicle within the park to transport supplies, materials or a cash box.
Greet and serve guests to ensure satisfaction.
Handle guest inquiries.
Prepare food products, and maintain clean and sanitary conditions.
Transport change orders, merchandise, food, mail and supplies.
Organize, fill orders and maintain inventory records.
Open facilities and prepare for daily business.
Close and secure facilities at end of business day.
Take inventory of merchandise and record results.
Operate point-of-sale system, reservation system, cash box and cash register.
Maintain cleanliness of guest and employee areas including restrooms.
Perform other housekeeping duties as needed.