Guest Experience Uniform Room Assistant

Buffalo Bills • Village of Orchard Park, NY

7h • Onsite

About The Position

Guest Experience Check-in and Uniform Room Team Members provide support to fellow Team Members to ensure they are prepared for events and game day at Highmark Stadium. This role provides a welcoming environment for all Guest Experience Team Members and ensures staff are properly outfitted and prepared with resources for scheduled deployments. As part of the role, Check-In & Uniform Room Team Members provide Guest Experience Team Members with an efficient and positive experience from start to finish.

Requirements

• Strong verbal and/or non-verbal communication skills.
• Friendly, engaging, and service-oriented demeanor.
• Quick learner: ability to adapt to different situations.
• Team-oriented mindset.
• All applicants must be 18 years of age or older and successfully pass a background check.

Nice To Haves

• Prior customer service experience
• Ability to understand and utilize technology, including, but not limited to iPads, iPhones, Ticket Scanners, Laptops & Radios

Responsibilities

• Greet fellow Team Members in a friendly manner and create a welcoming environment.
• Check-in Team Members as they arrive and communicate their scheduled deployment locations.
• Distribute uniforms, radios, iPads, and additional supplies and resources as required for scheduled deployments.
• Maintain cleanliness and organization of the check-in and uniform room, as well as storage areas.
• Ensure resources and supplies are accurately inventoried following each event.
• Monitor inventory and report any issues, damages, shortages, etc.
• Perform all other duties as assigned.
• Fill in for various roles throughout the stadium including but not limited to Elevator Operator, Ticket Greeter, Guest Experience Ambassador etc.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed