Guest Experience & Sales Specialist

European Wax Center VAChesapeake, VA
Onsite

About The Position

Join our European Wax Center family in Chesapeake as a Guest Experience & Sales Specialist! We are passionate about beauty and customer service, and we value integrity, inclusivity, and excellence. Our mission is to reveal beautiful skin and build confidence in our guests. At European Wax Center, our culture is built on trust, authenticity, and a commitment to delighting our guests. We care about each other, do the right thing, and have fun while being awesome. We celebrate diversity and offer industry-leading training and development opportunities. Our associates enjoy a supportive and collaborative atmosphere with flexible schedules. We offer competitive pay, bonuses, and benefits including health insurance, 401K with matching, and paid vacation.

Requirements

  • A positive and outgoing attitude with a commitment to delighting our guests
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Flexibility to work evenings and weekends

Nice To Haves

  • Previous customer service experience is preferred but not required

Responsibilities

  • Greeting and assisting guests with enthusiasm and professionalism
  • Educating guests about our waxing services and products
  • Managing appointments and guest flow to ensure a smooth and efficient experience
  • Maintaining a clean and inviting environment
  • Collaborating with team members to achieve sales and service goals

Benefits

  • Competitive Health Benefits Package (for Associates working 30+ hours/week)
  • 401K Plan with up to 4% matching (for Associates working 30+ hours/week)
  • Aflac Disability Plan (for Associates working 30+ hours/week)
  • Discounts on retail products and waxing services
  • Great referral program
  • Opportunities for career advancement
  • Hourly wage, commission, and bonus program
  • Paid vacation (for Associates working 20+ hours/week)
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • 401(k)
  • 401(k) matching
  • Referral program
  • Employee discount
  • Paid training
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