Guest Experience Representative
About The Position
Regions Hospital is seeking a Guest Experience Representative to join our team! Our Guest Experience Representative work cooperatively with all hospital departments and clinics to deliver optimal service to patients, families, and guests with minimal supervision. You will serve as a central point of contact by greeting and assisting all individuals entering the hospital to ensure the finest in hospitality and service is consistently provided from entry to exit. You will act as the primary resource for other hospital staff and to perform related duties as assigned. This position enhances Regions’ customer service image by addressing the broad spectrum of needs, and/or concern and completes this in a professional, friendly, and efficient manner.
Requirements
- 1 year of experience in a customer service, patient care or guest service role.
- Must be able to speak English and be easily understood, read, write English and follow directions and/or oral instructions in English.
- Must have strong customer service skills.
- Must enjoy working in a fast-paced environment.
Nice To Haves
- Experience in a health care setting, security, law enforcement or behavioral health preferred.
Responsibilities
- Greet and assist all individuals entering the hospital.
- Serve as a central point of contact for patients, families, and guests.
- Ensure optimal service is delivered from entry to exit.
- Act as the primary resource for other hospital staff.
- Address a broad spectrum of needs and/or concerns.
- Perform related duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
