Guest Experience Host

LEGOLAND Discovery CentrePlymouth Township, PA
Onsite

About The Position

At LEGOLAND Discovery Center Philadelphia, we're searching for fun, enthusiastic, and guest-focused individuals to join our Guest Experience Team! Every day, you'll help families create unforgettable memories through play, imagination, and amazing experiences. No two days are the same! One moment you might be operating an attraction, the next celebrating a birthday party, helping a guest find the perfect LEGO set, or supporting a special event. Weekday availability preferred.

Requirements

  • 6 months to 1 year of experience in attractions, entertainment, hospitality, retail, or customer service preferred.
  • Friendly, outgoing, and energetic personality.
  • Strong communication and listening skills.
  • Comfortable working around crowds, loud environments, and attraction operations.
  • Self-motivated and able to work independently or as part of a team.
  • Flexible availability, including days, evenings, weekends, holidays, and special events.
  • Passionate about creating fun and memorable experiences for guests.

Responsibilities

  • Welcome guests with a positive attitude and lots of enthusiasm.
  • Help create memorable moments for families and children every day.
  • Operate attractions and interactive experiences.
  • Support retail, food & beverage, birthday parties, and special events.
  • Answer questions, provide assistance, and ensure every guest feels valued.
  • Bring energy, confidence, and fun to every interaction.
  • Follow attraction procedures and safety guidelines.
  • Assist with queue management and guest flow.
  • Maintain clean, organized, and welcoming guest areas.
  • Help create an environment families love to visit.
  • Work closely with fellow Hosts to deliver an exceptional experience from open to close.

Benefits

  • Outstanding opportunities for career development within our exciting, global organization.
  • Flexible hours.
  • 30% discount in the retail store.
  • Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
  • Competitive 401K.
  • Discounts through the Merlin Marketplace Website – on almost anything you buy online.
  • FUN working environment.
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