Guest Experience Coordinator
About The Position
The Guest Experience Coordinator is responsible for planning, coordinating, and executing magical moments for golf groups, corporate retreats, day golfers, and special events at Cabot Citrus Farms while driving incremental revenue. Serving as the primary point of contact for assigned groups from contract turnover through departure, this position ensures every detail is executed seamlessly while delivering personalized service consistent with the Cabot brand. Working closely with the Guest Experience Manager, Sales, Golf Operations, Lodging, Food & Beverage, Retail, Reservations, Front Desk, and Accounting, the Guest Experience Coordinator manages group logistics, upsells all offerings, communicates event details across departments, and provides outstanding on-site support to create magical moments for guests.
Requirements
- Experience in planning, coordinating, and executing events.
- Ability to drive incremental revenue.
- Strong communication and interpersonal skills to serve as a primary point of contact.
- Attention to detail to ensure seamless execution of events.
- Commitment to delivering personalized service consistent with a brand.
- Skills in managing logistics.
- Proficiency in upselling offerings.
- Ability to communicate effectively across different departments.
- Capability to provide outstanding on-site support.
Responsibilities
- Planning, coordinating, and executing magical moments for golf groups, corporate retreats, day golfers, and special events.
- Driving incremental revenue.
- Serving as the primary point of contact for assigned groups from contract turnover through departure.
- Ensuring every detail is executed seamlessly.
- Delivering personalized service consistent with the Cabot brand.
- Managing group logistics.
- Upselling all offerings.
- Communicating event details across departments.
- Providing outstanding on-site support to create magical moments for guests.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
