Guest Experience Attendant- Part Time

Chattanooga Zoo•Chattanooga, TN

1d•Onsite

About The Position

The Guest Experience Attendant position will rotate among the Chattanooga Zoo experiences including Zoo Choo Train, Giraffe Feedings, Petting Zoo, Carousel, Facility Rentals, Events, Birthday Parties and more. This position will provide excellent customer service to guests and visitors.

Requirements

High School Diploma or equivalent preferred
Experience in customer service and with cash handling preferred
Any combination of equivalent education and experience to successfully perform the essential functions of the position will be considered
Attend animal handling and safety training
Pre-employment screenings which will include: a background check, drug screen & tuberculin skin test.

Responsibilities

Establish and maintain positive, cooperative, and effective working relationships with fellow staff members.
Communicate with the guests in a courteous and respectful manner.
Greet guests with a smile and proactively assist guests by answering questions and providing directions to various areas of the Zoo.
Exhibit a guest centered attitude and a genuine interest in the guest experience.
Help to keep the Zoo grounds clean and safe.
Perform cashier duties for guests purchasing Zoo experiences
Assist guests with camel, alpaca and giraffe feeding experience
Assist guests onto the train. Drive train along zoo path as directed
Assist guests onto and off of the carousel
Set-up and tear-down before and after rentals and events
Provide assistance to rental participants
Attend animal handling and safety training
Maintain work areas; perform routine maintenance and housekeeping as needed
Assist in the preparation and operation of special events after normal Zoo hours as needed
Other duties as assigned