Guest Experience Assistant Manager

Dash InWhite Plains, MD
$22 - $25Onsite

About The Position

Join Dash In as our Guest Experience Manager in Waldorf, MD! At Dash In, we are proud to be Great Place to Work Certified™! As part of the Wills Group, we believe in putting our people first and investing in their growth and well-being. Dash In, a division of the Wills Group, is launching an exciting new concept focused on delivering exceptional guest experiences and high-quality food service. As a leading convenience brand, Dash In operates multiple revenue centers at over 60 locations, offering fuel, convenience products, prepared food service, and car washes. We are committed to creating a welcoming and efficient environment for our guests in a 24/7 retail setting.

Requirements

  • High school diploma or GED required.
  • 3+ years of experience in operations, customer service, food service, or retail.
  • 2+ years of leadership experience.
  • Ability to work a varied full-time schedule, including days, nights, weekends, and overnights.
  • Must be 18+ and authorized to work in the U.S., with a clean background check and drug screening.

Nice To Haves

  • Associate or bachelor's degree preferred.
  • Active ServSafe certification.
  • Strong organizational and problem-solving skills.
  • Familiarity with POS technology.
  • Excellent interpersonal and coaching abilities.
  • Detail-oriented with a focus on results and adaptability.

Responsibilities

  • Assist in hiring, training, and developing a high-performing retail team.
  • Manage product orders to drive sales and prevent loss or pilferage.
  • Ensure a clean, safe facility and maintain high guest engagement.
  • Effectively communicate across all organizational levels.
  • Meet or exceed expectations during third-party audits and inspections.
  • Act as the Store Manager when needed.

Benefits

  • Up to 5 weeks of paid time off, including 3 weeks of vacation, 6 days of sick leave, and 4 personal days.
  • 8 paid holidays annually.
  • 2 paid community service days each year.
  • 100% tuition reimbursement.
  • Affordable medical, dental, and vision plans, with an option for a health savings account.
  • Paid Parental Leave.
  • Pet insurance, basic life insurance, and short-term disability coverage.
  • Employer 401(k) plan with up to 7% company match.
  • Opportunities for advancement across the Mid-Atlantic region.
  • Extensive training and management development programs.
  • Discounted coffee and fountain beverages, plus discounts on fresh food and car washes.
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