Guest Experience Assistant Manager

Dash In•Ashland, VA

9d•$22 - $27•Onsite

About The Position

As the Retail Assistant Manager, you’ll play a key role in ensuring the smooth operation of our food service department. You’ll support the Store Manager in leading a team, overseeing food preparation, managing inventory, and ensuring compliance with safety and quality standards. You’ll contribute to sales growth, guest satisfaction, and overall operational success.

Requirements

3+ years of experience in food service, retail, or customer service roles.
2+ years in a leadership role.
Flexibility to work various shifts (days, nights, weekends, overnights).
Strong problem-solving, organizational, and communication skills.
ServSafe certification preferred.

Nice To Haves

ServSafe certification

Responsibilities

Recruit, train, and develop a high-performing food service team.
Manage food orders, maintain inventory levels, minimize waste, and ensure operational excellence.
Oversee food prep and compliance with safety protocols (ServSafe preferred).
Ensure high levels of guest satisfaction with exceptional food quality and service.
Meet or exceed performance standards in third-party audits and health inspections.
Step in as acting Store Manager when needed.

Benefits

401(k) Plan: Up to 7% company match
Paid Time Off: 3 weeks vacation, 6 sick days, 4 personal days, 8 holidays each year.
Community Service: 2 paid days off for volunteering in local initiatives.
Paid Parental Leave
Pet Insurance
Life Insurance
Medical, Dental, and Vision Insurance with HSA options.
Tuition Reimbursement: 100% for continued education and growth.
Training and Development Programs: Access to management development programs.
Employee Discounts: Enjoy food discounts, free beverages, and discounted car washes.
Flexible Schedules