Guest Experience Ambassador

ABM USNew York, NY
Onsite

About The Position

The members of the prestigious Guest Experience Team at JFK TERMINAL 6 are pivotal in providing outstanding customer service to all customers travelling through Terminal 6. The Guest Experience Team provides personalized one to one service to guests, assisting them through their airport journey and helping to drive operational efficiency at key airport touchpoints. The Guest Experience Team roles are best suited for highly motivated individuals with experience in either premium hospitality, retail or aviation/airline backgrounds who can collaboratively work as part of a growing team and deliver outstanding and proactive customer service to all guests.

Requirements

  • Highly motivated individuals.
  • Experience in premium hospitality, retail, or aviation/airline backgrounds.
  • Ability to collaboratively work as part of a growing team.
  • Ability to deliver outstanding and proactive customer service to all guests.

Responsibilities

  • Providing outstanding customer service to all customers travelling through Terminal 6.
  • Providing personalized one to one service to guests.
  • Assisting guests through their airport journey.
  • Helping to drive operational efficiency at key airport touchpoints.

Benefits

  • Comprehensive benefits package
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