Guest Environment Specialist

Huntington Hotels•Burbank, CA

About The Position

The Guest Environment Specialist works in the Housekeeping department and ensures guest rooms, hallways, and public spaces meet Huntington and Marriott standards for cleanliness, safety, and environmental responsibility. The role supports quality service and sustainability across the properties by maintaining spaces, responding to guest requests, following safety procedures, and supporting daily housekeeping operations. This position is non-exempt and eligible for overtime under applicable federal and California requirements.

Requirements

  • Strong attention to detail and ability to work independently.
  • Ability to lift up to 50 pounds and stand or walk for extended periods.
  • Ability to see well enough to read reports, drive, and use a computer.
  • Ability to hear well enough to communicate by phone and in person.
  • Ability to move between departments, climb four flights of stairs, and stoop and kneel for short periods.
  • Ability to write, including signing keys in and out and filling out work orders.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Previous housekeeping or hospitality experience is desirable.

Responsibilities

  • Clean and maintain guest rooms, hallways, and common areas to exceed guest expectations.
  • Replenish amenities and supplies, prioritizing eco-friendly products whenever possible.
  • Respond promptly and courteously to guest requests and address their needs efficiently.
  • Maintain a professional demeanor and embody Huntington’s hospitality values in guest interactions.
  • Participate in green initiatives, including energy conservation, waste reduction, and recycling programs.
  • Follow OSHA regulations, brand safety protocols, emergency procedures, and safe-use requirements for cleaning products.
  • Stock housekeeping carts and maintain inventory control.
  • Promptly report maintenance or repair issues to engineering or management.
  • Accurately record scheduling, timekeeping, and all hours worked.

Benefits

  • Competitive hourly wage.
  • Exclusive Marriott and Huntington employee discounts.
  • Comprehensive training in sustainability and best hospitality practices.
  • Paid sick leave and other required benefits in accordance with California and applicable local ordinances.
  • Meal and rest periods in accordance with California requirements.
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