Guest Environment Expert

Marriott•Nashville, TN

About The Position

Guest Environment Experts perform a range of housekeeping functions to maintain the appearance and cleanliness of the entire hotel and help create a memorable guest experience. Duties may include delivering guest requests, stocking carts, cleaning guest rooms and public spaces, and completing other related tasks. The role requires a hands-on approach and movement throughout the work area. Employees are expected to contribute to a safe workplace, follow company policies and procedures, maintain confidentiality and quality standards, and present themselves and communicate professionally. Other reasonable job duties may be assigned. Residence Inn by Marriott serves guests on extended stays, with spacious suites and full kitchens. Its associates provide personalized service to business and leisure travelers and build relationships through teamwork and the Residence Inn service culture.

Requirements

  • Ability to stand, sit, or walk for extended periods.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Professional appearance and communication.

Responsibilities

  • Maintain the appearance and cleanliness of the entire hotel.
  • Deliver guest requests.
  • Stock carts.
  • Clean guest rooms and public spaces.
  • Help ensure hotel spaces contribute to a positive guest experience.
  • Follow company policies and procedures, maintain confidentiality, and uphold quality standards.
  • Maintain a professional uniform, personal appearance, and communication.
  • Complete other reasonable job duties as requested.
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