Guest Attendant

AccorHotel • Richmond, BC

7d • Onsite

About The Position

As Housekeeping Guest Attendant, you will take ownership of guest rooms, ensuring our guests are provided with a clean, comfortable space, and be a part of creating memorable experiences for them. Fairmont Vancouver Airport offers 397 beautifully appointed accommodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge. We are an inclusive, empowering and positive workplace, where we place people at the heart of everything we do. The opportunity to join one of Canada’s Great Place to Work®, alongside passionate hoteliers, where over 50% of our Leadership team is female and over 50% of promotions happen from within.

Requirements

• Previous housekeeping experience is an asset
• Excellent organization skills and time management
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Responsibilities

• Clean all assigned guestrooms to standard including dusting, making beds, used linen removal from rooms, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
• Take initiative to add a personalized experience for the guest
• Take ownership of guests’ privacy and belongings, while ensuring exceptional service
• Sign in and out master keys daily
• Maintain proper usage of cleaning supplies and equipment
• Update and record all cleaned rooms
• Return and properly tag all lost and found articles in the Housekeeping Office
• Report necessary maintenance items
• Other duties as assigned

Benefits

• The opportunity to live, work and play across the world through our employee travel and internal transfer programs
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and collaboration with local charities
• Generous Perks – complimentary dry cleaning, duty meal in our colleague dining room, transit reimbursement, complimentary hotel stay through Be Our Guest program
• Hotel & Dining Discounts – Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
• Comprehensive Benefits – extended medical, dental, vision, company-matched Pension Plan and more
• Paid time off including vacation, sick, holiday, and special leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed