About The Position

This On-Demand Guest Advocate role at Target involves flexibility in scheduling, allowing team members to work as much or as little as they desire. Team members are not on a fixed weekly schedule but can create their own by picking up available shifts through the myTime mobile scheduling app. Reliable attendance and active engagement by working at least one shift every four weeks are required. The role is based in small format stores, focusing on ensuring products are in stock, accurately priced, and well-presented on the sales floor. Team members will provide exceptional guest service, anticipate needs, and be proficient in various store duties including cashiering, stocking, and maintaining store presentation. This position offers opportunities to develop skills in guest service, retail business fundamentals, and supporting business priorities.

Requirements

  • Enjoy interacting and helping others (guests and team members).
  • Thrive in a fast-moving, highly active, and physically demanding role.
  • Possess teamwork, flexibility, and creative problem-solving skills.
  • Capability to remain focused and composed in a fast-paced environment.
  • Ability to accomplish multiple tasks within established timeframes.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate on multiple frequency devices.
  • Operate handheld scanners and other technology equipment as directed.
  • Ability to work both independently and with a team.
  • Ability to resolve guest questions quickly on the spot.
  • Attention to detail and ability to follow multi-step processes.
  • Accurately handle cash register operations as needed.
  • Climb up and down ladders as needed.
  • Scan, handle, and move merchandise efficiently and safely.
  • Frequently lift or move merchandise up to 15 pounds.
  • Occasionally lift or move merchandise and fixtures up to 44 pounds without assistance.
  • Flexibility in picking up shifts (nights, weekends, holidays) to meet store needs.
  • Active engagement by picking up and working shifts and responding to contact attempts.
  • Must work at least one shift within 5 months.
  • Capable of working in and exposure to varying temperatures, humidity, and other elements.
  • Ability to remain mobile for the duration of a scheduled shift.

Nice To Haves

  • Experience with myTime mobile scheduling app.
  • Experience with Target Welcome orientation and structured training schedule.

Responsibilities

  • Greet guests warmly and initiate helpful interactions.
  • Help guests find products and resolve issues to ensure a smooth shopping experience.
  • End every guest transaction with a sincere thank you.
  • Actively support team efforts and assist peers with a positive attitude.
  • Adjust to business and guest needs to deliver an easy and inspiring guest experience.
  • Help guests while completing workload with minimal disruption.
  • Work in all departments to ensure the sales floor is full, zoned, and stocked.
  • Assist with truck unload process and stock product to the sales floor.
  • Execute adjacency changes, transitions, revisions, and sales plans for all departments.
  • Conduct weekly price change workload and ensure signing is accurate.
  • Complete scans and system audit functions for inventory accuracy.
  • Support execution of major transitions.
  • Maintain interior and exterior brand standards, including cleanliness and cart management.
  • Execute all Fills (floor, liability, guest requests, backstock) accurately.
  • Process all inbound deliveries using the receive application.
  • Complete all backroom weekly audits.
  • Operate power equipment if certified.
  • Maintain backroom organization and location accuracy.
  • Follow processes accurately with attention to detail, monitor progress, and prioritize tasks.
  • Demonstrate ethical conduct, safety, and compliance.
  • Work safely at all times and report/correct hazards.
  • Support guest services such as back-up cashier, order pickup (OPU), and Drive-up (DU).
  • Maintain compliance with adult beverage laws when executing duties.
  • Perform other duties as assigned based on business needs.

Benefits

  • Financial benefits
  • Education benefits
  • Well-being benefits
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