On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2693)

Target•Braintree, MA

2d•$19 - $28•Onsite

About The Position

The Guest Advocate role is part of the On-Demand Team Member program, offering flexibility in scheduling. Team Members will not be on a posted weekly schedule but can create their own by picking up available shifts via the myTime mobile scheduling app. Reliable attendance and active engagement by picking up shifts at least once every four weeks are required. Communication and the ability to work during peak business demands are critical. New On-Demand TMs will attend a Target Welcome orientation and complete a short-term training schedule. The role focuses on providing excellent guest experiences, handling transactions, and supporting various store functions.

Requirements

Enjoy interacting and helping others (guests and team members).
Thrive in a fast-moving, active, and physically demanding role.
Possess flexibility, teamwork, and creative problem-solving skills.
Open to working a flexible schedule with varying hours, days, shifts (including nights, weekends, holidays).
Communicate effectively, using positive language and attentiveness to guest needs.
Capability to remain focused and composed in a fast-paced environment.
Accomplish multiple tasks within established timeframes.
Maintain a welcoming and helpful attitude toward guests and team members.
Attention to detail while multi-tasking.
Willingness to educate guests and engage around products and services.
Ability to communicate on multiple frequency devices and operate handheld scanners and other technology.
Ability to work both independently and with a team.
Ability to resolve guest questions quickly on the spot.
Accurately handle cash register operations, cash transactions, and support cash office operations.
Scan, handle, and move merchandise efficiently and safely.
Frequently lift or move product up to 10 pounds and occasionally up to 44 pounds.
Flexibility in picking up shifts (nights, weekends, holidays) to meet store needs.
Active engagement by picking up and working shifts and responding to contact attempts.
Must work at least one shift within 5 months.
Capable of working in and exposure to varying temperatures, humidity, and other elements (e.g., Drive-Up, carryout).
Ability to remain mobile for the duration of a scheduled shift.

Responsibilities

Greet guests with a smile, make eye contact, and initiate a warm, helpful interaction.
Help guests find what they need and resolve issues to ensure a smooth shopping experience.
End every guest transaction with a sincere thank you.
Actively support team efforts and assist peers while maintaining a positive attitude.
Adjust to business and guest needs to deliver an easy and inspiring guest experience.
Scan and bag all guest items efficiently, accurately, and in compliance with food safety standards.
Minimize guest wait time while maintaining guest service and accuracy.
Inform guests about current and upcoming brand launches, store activities, and events.
Promote Target Loyalty programs, assist with sign-ups and sign-ins.
Provide information on fulfillment services and assist guests with enrollment and usage.
Educate guests on using the Target App, including Wallet and other features.
Process returns, partnering with leaders to resolve issues according to Target's policies.
De-escalate situations and recover the guest shopping experience with leader support.
Provide easy and accurate service for Order Pick Up, Drive-Up, and Registry guests.
Maintain a clean and clutter-free work area.
Stock supplies during store open hours while remaining available for guests.
Demonstrate ethical conduct, safety, and compliance.
Work safely at all times, comply with safety policies, and report hazards.
Support guest services like Order Pick Up and Drive-Up, adhering to compliance regulations (e.g., adult beverage laws).
Perform other duties as assigned based on business needs.