Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3368)

Target•Boston, MA

14h•Onsite

About The Position

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Small Format Stores enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor. Experts of service, operations, process and efficiency, this team is responsible for being proficient in all areas of the store to complete duties such as, but not limited to, cashiering, stocking, presentation and price accuracy. You’ll provide exceptional guest service, customizing each experience and anticipating guest needs. The role of a Small Format Team Member can provide you with skills and experience in guest service fundamentals, retail business fundamentals, and supporting daily/weekly workload to support business priorities and deliver on sales goals.

Requirements

Enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
Thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
Open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
Welcoming and helpful attitude toward all guests and other team members
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Work both independently and with a team
Resolve guest questions quickly on the spot
Attention to detail and follow multi-step process
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Accurately handle cash register operations as needed.
Climb up and down ladders.
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 44 pounds without additional assistance from others.
Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Responsibilities

Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments: Greet: 10ft: be friendly – smile, make eye contact, or wave 4ft: greet the guest, smile and initiate a warm, helpful interaction
Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
End every guest transaction with a sincere thank you
Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
Adjust to business and guest needs to deliver an easy and inspiring guest experience
Help guests as you complete workload with minimal guest disruption.
Work in all departments to ensure sales floor is full, zoned and in stock for guests.
Assist with truck unload process and stock product to the sales floor.
Make changes to salesfloor merchandise displays for all departments.
Conduct weekly price change workload and ensure regular and promotional signing is set accurately for all departments.
Complete scans and system audit functions to ensure inventory accuracy.
Support execution of major transitions.
Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, collecting carts, charging electronic carts, recycling and attending to spills throughout the store as needed.
Accurately execute all fills (i.e., fill the floor, liability fills, and guest requests) and organize and store reserve product from all departments.
Process all inbound deliveries (using the receive application) to ensure inventory accuracy.
Complete all backroom daily and weekly audits.
If certified, operated powered equipment to move merchandise on the sales floor and in the backroom.
Maintain backroom organization and location accuracy and follow equipment guidelines.
Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks.
Demonstrate a culture of ethical conduct, safety and compliance.
Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
All other duties based on business needs.