GTM Strategy & Operations Lead, Americas

Canva•Austin, TX

1d•Hybrid

About The Position

Join the team redefining how the world experiences design. This role sits within Canva’s GTM Operations team, which partners with Sales, Customer Success, Partnerships, Finance, Revenue Systems, and Data to build the operating system behind Canva’s B2B growth. You’ll report to the Head of GTM Operations and work closely with the Head of AMER Sales and the wider global GTM Operations team. We are a practical, high-impact team that combines strategic thinking with hands-on execution, helping Revenue leaders make better decisions, remove friction, and scale the business with clarity and discipline. As the strategic business partner to the Head of AMER Sales, you’ll help shape how Canva grows across the Americas. You’ll connect commercial strategy with disciplined execution, bringing the insight, planning, and cross-functional alignment needed to help the business scale. This is a high-impact, hands-on role for someone who can move comfortably between strategy and detail, challenge assumptions, and help Sales leaders make faster, better-informed decisions.

Requirements

7+ years in Sales Strategy, Sales Operations, Revenue Operations, or GTM Strategy, ideally in a high-growth B2B SaaS environment.
Proven ability to act as a strategic thought partner to senior Sales or Revenue leaders and translate insights into action.
Experience with annual planning, territory and capacity planning, segmentation, account coverage, productivity modeling, and investment cases.
Deep experience with forecasting, pipeline health, scenario modeling, conversion, coverage, capacity, and attainment.
Exceptional analytical and modeling skills, with advanced Excel/Google Sheets capabilities; SQL is strongly preferred.
Strong instincts for balancing operational rigor, governance, and speed, with the ability to distinguish symptoms from root causes.
Clear, confident communicator who can influence across Sales, Customer Success, Finance, GTM Operations, Revenue Systems, and Data without direct authority.
Energized by ambiguity and comfortable moving between high-level strategy and hands-on execution.

Nice To Haves

SQL is strongly preferred.

Responsibilities

Serve as the primary strategic partner to the Head of AMER Sales, supporting regional planning, execution, and decision-making.
Own the AMER forecasting and performance-management rhythm, including forecast rollups, risk assessment, scenario modeling, executive readouts, and action follow-through.
Lead core operating cadences, including pipeline inspections, deal reviews, QBRs, and performance reviews in partnership with AMER Sales leadership.
Build repeatable views of AMER performance across bookings, pipeline, conversion, coverage, capacity, productivity, attainment, and key growth initiatives.
Diagnose trends across segments, markets, customer motions, products, and routes to market, translating data into clear recommendations for leaders.
Lead AMER inputs into annual and in-year planning, including headcount, capacity, territory and segmentation design, account assignment, productivity assumptions, and investment cases.
Partner with Finance, central GTM Operations, Revenue Systems, and Data to represent AMER in company planning and ensure trusted data for decision-making.
Identify structural opportunities to improve pipeline quality, deal velocity, coverage, efficiency, and predictability across the AMER sales motion.
Help evolve the AMER go-to-market model as the business scales, including the right balance of direct, Customer Success, partner, and reseller motions.
Bring regional insight into global GTM design while driving adoption of global commercial policies, processes, and standards.
Act as a trusted advisor to AMER Sales leaders, balancing operational rigor, commercial pragmatism, and speed.
Translate complex data into clear narratives, insights, and recommendations for senior stakeholders.