GTM Readiness Specialist

Diligent Corporation • Vancouver, BC

12h • CA$65,000 - CA$81,000 • Hybrid

About The Position

We’re hiring a GTM Readiness Specialist to join our team. This is a high-impact role for someone who thrives at the intersection of enablement, operations, execution, and AI-driven innovation. In this role, you will partner closely with GTM Readiness, Commercial, Product Marketing, Product, Sales Leadership, Customer Success, and Operations to help ensure our commercial teams are prepared for key business priorities, including onboarding, product launches, certifications, strategic initiatives, and major company events such as CKO. This role blends strategic thinking with hands-on execution. You will take business priorities and translate them into structured, scalable readiness programs that improve field preparedness and business performance. From onboarding experiences and certifications to live enablement sessions, operational infrastructure, and AI-powered process improvements, you will play a critical role in driving readiness across the organization. A core part of this role is actively exploring how AI can improve the speed, quality, scalability, and consistency of GTM readiness. We are looking for someone who not only executes programs well but also thinks critically about how AI and automation can streamline workflows, improve learner experiences, reduce manual work, and elevate how readiness programs are designed and delivered. The ideal candidate is highly organized, operationally strong, proactive, and comfortable managing multiple initiatives simultaneously. You should be able to create structure from ambiguity, continuously improve processes, and assess priorities to ensure work aligns with broader GTM strategy. This is an opportunity for someone who wants to help shape the future of GTM readiness through both operational excellence and modern, AI-enabled ways of working.

Requirements

• 2+ years of experience in sales enablement, GTM readiness, commercial operations, marketing, program management, or a related field in a fast-paced environment
• Strong project management and operational skills, with the ability to manage multiple concurrent initiatives
• Experience working cross-functionally with stakeholders across Commercial, Product Marketing, Product, and Leadership
• Practical familiarity with leveraging AI, automation, and workflow improvements to increase speed, scalability, and consistency.
• Strong written and verbal communication skills, including executive-facing and broad organizational communications
• Highly detail-oriented, structured, proactive, and comfortable working in ambiguity

Nice To Haves

• Demonstrated experience supporting or owning onboarding, certification, product launch, or field readiness programs
• Hands-on experience with LMS platforms, Airtable, dashboards, or similar operational systems

Responsibilities

• Lead and support end-to-end GTM readiness programs, ensuring alignment to business priorities and consistent execution.
• Manage live readiness sessions across product launches, Impact Days, and strategic GTM programs, including scheduling, stakeholder coordination, deck development, dry runs, delivery support, and post-session analysis.
• Support this large-scale event through attendee management, pre-work coordination, communications, session registration, grading workflows, and reporting.
• Collaborate closely with Product Marketing, Product, Commercial, Leadership, and Operations teams to translate strategic priorities into practical readiness programs.
• Own or support readiness communications through Teams channels, launchpad pages, and stakeholder updates.
• Track program effectiveness through dashboards, learner progress, certification metrics, surveys, and post-program insights to improve outcomes over time.
• Maintain readiness assets, internal knowledge hubs, and source-of-truth resources to ensure teams can easily access current, accurate information.

Benefits

• flexible work environment
• global days of service
• comprehensive health benefits
• meeting free days
• generous time off policy
• wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed