GTM Operations Manager

Phonely•United States, CA

2d•Onsite

About The Position

This role sits between RevOps and Strategy & Ops, owning the systems and data behind the company's go-to-market motion. The position requires flexibility to handle various business needs, from managing HubSpot workflows to running analyses for leadership or resolving process gaps. It is not a traditional RevOps role and offers direct reporting to the Chief of Staff, providing significant visibility into the GTM engine's development. This is an opportunity for a driven individual seeking rapid growth and a front-row seat to key business decisions, offering substantial ownership and cross-functional exposure from the outset. A background in structured problem-solving, consulting rigor, and an appetite for startup pace and ambiguity are ideal. This role is based in San Francisco and requires a 5-day-a-week in-office presence.

Requirements

2-3+ years of experience, ideally a mix of consulting (structured problem-solving, client rigor) and startup (comfort with ambiguity and speed)
Hands-on HubSpot experience, admin-level familiarity with workflows, properties, and reporting strongly preferred
Strong Excel and Sheets skills
SQL is a plus
High attention to detail, because this role touches the data leadership uses to make decisions
Low ego about scope: equally happy building a dashboard or cleaning up a spreadsheet

Responsibilities

Support the forecasting cadence, pipeline reviews, and revenue reporting leadership relies on
Run ad hoc analyses (win/loss trends, funnel bottlenecks, campaign ROI) that shape leadership decisions
Own HubSpot end-to-end: pipeline stages, deal properties, lead routing, and workflow automation
Build and maintain reporting and dashboards for pipeline, forecasting, and funnel conversion across our SMB and Enterprise motions
Design and document GTM processes as the team scales: lead qualification, SDR/AE handoffs, deal desk basics
Take on undefined, high-priority work as it lands, and project-manage the cross-functional initiatives that don't have an obvious owner yet
Drive UTM and attribution discipline across marketing campaigns, closing tracking gaps hand-in-hand with marketing
Partner across Sales, Marketing, Customer Success, and Finance to keep systems and processes aligned as we grow
Evaluate and implement GTM tool integrations (contract systems, marketing platforms) and wire up webhook-style automation where it makes sense
Onboard new GTM hires into our systems and processes
Pick up anything else the GTM engine needs, whether or not it fits neatly into a job description