GTM Operations Analyst

FlowcodeNew York, NY
Onsite

About The Position

Flowcode is the leading offline-to-online conversion platform, powering personalized consumer experiences through dynamic QR codes, AI-powered landing pages, and real-time analytics. They partner with global brands across sports, media, retail, and enterprise to transform real-world engagement into measurable digital connections, with a mission to instantly connect fans to brands IRL. The company is seeking a GTM Operations Analyst to support and optimize the systems, data, and workflows that power their go-to-market teams. This is an entry-level role ideal for someone early in their career interested in operations, analytics, and how SaaS companies scale revenue. The analyst will play a critical role in maintaining and improving the CRM (HubSpot), supporting Sales and Customer Success teams, and helping ensure data is clean, actionable, and useful across the organization. The role emphasizes HubSpot data hygiene, enforcing field standards, auditing records regularly, and holding Flowcode accountable to HubSpot as the single source of truth for all go-to-market data. Over time, the analyst will also work with internal data and reporting tools to help generate insights and visuals that support business decisions and customer conversations.

Requirements

  • 1–2 years of experience in CRM administration, analytics, or revenue operations
  • Hands-on experience working with a CRM platform (HubSpot strongly preferred), including managing data, maintaining hygiene, and supporting team usage
  • Strong attention to detail and interest in working with data and systems
  • Experience with Excel/Google Sheets
  • Strong communication skills and ability to work across teams
  • Highly organized, proactive, and eager to learn in a fast-paced environment

Nice To Haves

  • Familiarity with SQL or willingness to learn
  • Interest in analytics tools (Looker, Tableau, etc.) is a plus

Responsibilities

  • Own the day-to-day HubSpot management, including data hygiene, pipeline tracking, and workflow maintenance
  • Support Sales and Customer Success teams by ensuring accurate data, proper usage of CRM, and streamlined processes
  • Help improve and optimize GTM workflows within HubSpot (automation, properties, reporting)
  • Build and maintain basic reports and dashboards in HubSpot and Looker
  • Assist with pulling and analyzing data related to customer growth, retention, and pipeline performance
  • Support the creation of charts, visuals, and data-backed materials used in sales and renewal conversations
  • Partner cross-functionally with Sales, Customer Success, and Data teams on operational and reporting needs

Benefits

  • Unlimited vacation
  • Comprehensive medical benefits
  • Parental leave
  • Lunch stipends
  • Team offsites
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