GSS COUNSELLOR (OTTAWA)

Canadian Hearing ServicesOttawa, ON
CA$72,866 - CA$72,866Onsite

About The Position

Canadian Hearing Services (CHS) has an opening for a General Support Services (GSS) Counsellor based in Ottawa. Reporting to the Program Manager, General Support Services, the GSS Counsellor will be responsible for providing individual support services to adults (age 16+) who are culturally Deaf, oral deaf, deafened, deafblind and hard of hearing or to their family to assist them to live independently within their community and access services and supports (home, work, school, family and social). The incumbent will also promote and advocate for accessibility and sensitivity community wide. This is a 9-month contract unionized position, working Monday - Friday, 9:00 a.m. - 5:00 p.m. This posting is for a maternity leave vacancy.

Requirements

  • Bachelor’s degree in Social Work (or equivalent)
  • Minimum of 2-3 years’ counselling and case management within the Deaf and Hard of Hearing community
  • Knowledge/experience with landlord-tenant concerns
  • Knowledge/experience with income supports
  • Knowledge/experience with AODA
  • Knowledge/experience with provincial and federal services
  • Excellent organizational skills
  • Excellent communication skills
  • Excellent interpersonal skills
  • Sense of urgency
  • Ability to handle a pressurized environment
  • Ability to manage a varied workload with competing priorities and deadlines
  • Legally eligible for employment in Canada
  • Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

Nice To Haves

  • Proficiency in American Sign Language (ASL), or willingness to learn

Responsibilities

  • Providing individual support services to adults (age 16+) who are culturally Deaf, oral deaf, deafened, deafblind and hard of hearing or to their family to assist them to live independently within their community and access services and supports (home, work, school, family and social).
  • Promote and advocate for accessibility and sensitivity community wide.

Benefits

  • Accommodation, accessible formats and communication supports for the interview upon request.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service