GSOC Security Operator - Surveillance

GardaWorld•San Diego, CA

10d•Onsite

About The Position

GardaWorld Security Services is seeking a Surveillance Security Officer to join their team as a Global Security Operations Center Operator. This role requires a sharp eye for detail to monitor screens, spot threats, and prevent escalation. The Security Operator - Surveillance will work in environments such as security operations centers, call centers, and parking gatehouses.

Requirements

Be authorized to work in the U.S.
2+ years in a GSOC, emergency dispatch (911), corporate security, or military/law enforcement operations center.
High school diploma required.
Advanced proficiency in Microsoft Office 365.
Ability to distill complex, high-pressure situations into calm, concise verbal and written briefs for executive leadership.
Must be comfortable working in a 24/7 environment.
This role requires high “situational awareness” and the ability to pivot between mundane tasks and high-stress emergencies instantly.
CPR/First Aid/AED
Strong report writing skills
Sharp visual activity and exceptional concentration skills
Strong proficiency with technology
If you have Security, Military, Law Enforcement experience – even better!
You have a state security license (BSIS Guard Card) and additional 32hr. BSIS security trainings (Additional security training can be obtained during the hiring process)

Nice To Haves

Bachelor’s degree in Criminal Justice, International Relations, or Emergency Management highly preferred.
Demonstrated experience with Enterprise Security Risk Management (ESRM) software, preferred.
Direct experience with Symmetry, Exacqvision, Proxyclick, Ontic, and Everbridge.
Familiarity with data visualization tools to track security trends.
Experience working with or alongside a federal, state, or corporate fusion center.
Understanding of the “all-crimes, all-hazards” fusion center methodology and information-sharing protocols (e.g., 28 CFR Part 23) is a strong differentiator.
WAVR-21 certification preferred

Responsibilities

Monitor integrated security systems, including CCTV and Access Control (Symmetry/Proxyclick), to proactively identify security breaches, life-safety threats, or facility anomalies.
Act as the central “Air Traffic Control” during emergencies, dispatching local security teams, coordinating with emergency services (911), and providing clear instructions to employees during medical emergencies or active threats.
Operate within an integrated intelligence-sharing framework aligned with the Fusion Center Model, facilitating real-time collaboration between internal security teams, law enforcement partners, and government agencies.
Aggregate, analyze, and disseminate threat intelligence across physical and digital domains to enable proactive, all-hazards risk mitigation for Intuit’s global footprint.
Utilize Open-Source Intelligence (OSINT) tools (e.g., Dataminr, Ontic) to monitor geopolitical unrest, weather events, and travel risks that could impact Intuit’s global workforce or supply chain.
Execute mass notification protocols (Everbridge) to deliver timely, accurate safety alerts to thousands of employees and C-suite stakeholders during critical events.
Support investigations by auditing access logs and video footage to protect against unauthorized physical access to sensitive data centers and labs.
Ensure the accurate and reliable application of formal behavioral models, such as the Workplace Assessment of Violence Risk (WAVR-21), to guarantee inter-rater reliability and defensible risk assessments in all insider threat and path-to-violence cases.
Maintain high-standard shift logs and draft comprehensive Incident Reports that provide actionable data for the Global Security leadership team.
Perform routine “virtual patrols” and system checks to ensure all security hardware and software are functioning at 100% capacity.