GSOC Operator - Overnight Shift

Allied Universal • Milpitas, CA

2d • Onsite

About The Position

As a Security Officer Dispatch Communications Agent in Milpitas, CA, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join Allied Universal as a Dispatch professional at a busy logistics and distribution location, where you will monitor activity, coordinate communications, and help support timely responses to security-related concerns. In this dynamic role, you will use technology, maintain detailed awareness, and deliver outstanding customer service. Our agile, reliable, and innovative team puts people first, values teamwork, and acts with integrity every day.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A state, county, or city issued security-related license is preferred.
• Comfort using a computer or tablet is preferred.
• CPR and/or First Aid certification is preferred.

Responsibilities

• Provide customer service to employees, visitors, and/or drivers by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor communication channels, receive and relay routine and priority calls, and document incidents, service requests, and/or unusual activity in a clear and timely manner.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with site contacts, supervisors, and/or emergency services as needed.
• Support dispatch operations for a logistics and distribution location by tracking activity, communicating post assignments, and helping to maintain awareness of site conditions and transportation flow.
• Conduct regular and random patrols around the business and perimeter, which may include yards, loading areas, parking areas, and other assigned locations depending on site needs.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED