GSOC Operations Analyst

GardaWorld•Ottawa, ON

17d•Onsite

About The Position

We're hiring a Global Security Operations Centre (GSOC) Operations Analyst to support 24/7 protective intelligence monitoring for our client. This is a key role on a small, high-visibility team. Candidates must arrive with a working understanding of Open-Source Intelligence (OSINT) and strong critical thinking; we'll teach you how to apply both in a live GSOC environment. The GSOC Operations Analyst helps safeguard our client's people, assets, and interests worldwide by monitoring and triaging global events, then delivering insights to stakeholders. We are a small, tight-knit team where every analyst has real ownership and direct impact on the GSOC's success. Small details matter, and stakeholder trust is built through consistent, accurate, and timely output. We're looking for sharp minds who can learn quickly, apply solid OSINT fundamentals and clear communication, and adapt existing experience into a high-paced GSOC environment.

Requirements

Working understanding of OSINT principles, common tools, and verification methods.
Assesses information, identifies what matters, and makes sound decisions even with incomplete data.
Prioritizes competing demands and maintains accuracy under tight deadlines and high-tempo events.
Manages concurrent workstreams — monitoring, tracking, drafting, and responding — without losing accuracy.
Produces clear, concise writing for audiences ranging from frontline operators to senior leadership.
Comfortable (or willing to learn) using in-house AI models to draft and refine messaging — with human oversight intact.
Works effectively in a small, shift-based team; comfortable with ambiguity and shifting priorities.
Be authorized to work in Canada
Strong report writing skills
Strong proficiency with technology
Ability to stand, sit and walk throughout shift

Nice To Haves

Hands-on experience with enterprise security tooling (mass-notification, travel risk, or threat intelligence platforms)
Exposure to protective intelligence, threat analysis, or corporate security concepts
Multilingual capability for monitoring non-English sources
This role suits candidates early in their security, intelligence, or operations careers with studies or experience in any of the following: Criminology, Criminal Justice, International Relations, Political Science, Security or Intelligence Studies, Journalism, Communications, or research-heavy disciplines, IT, Computer Science, Cybersecurity, Data Analytics, or related quantitative fields, Operational experience in a GSOC, SOC, EOC, NOC, help desk, military, or law enforcement environment
Equivalent professional experience will be considered in lieu of formal education.

Responsibilities

Monitor and triage global events and threats, identifying issues that may impact client personnel, assets, or operations.
Support investigations into incidents affecting personnel, facilities, or travel, with thorough and accurate documentation.
Communicate risks, threats, and operational developments to client stakeholders via concise intelligence reports.
Contribute to incident analytics, travel risk assessments, and routine reporting tailored to GSOC and stakeholder needs.