GSOC Manager - Weekends Included

Securitas Security Services • Austin, TX

9d • Onsite

About The Position

The GSOC Operations Manager leads shift-based teams, drives operational
efficiency, maintains compliance with security policies and regulatory
requirements, triages and manages critical incidents, and continuously improves
processes, training, and technologies. This position plays a critical leadership
role during high‑risk events and serves as a trusted operational partner to
clients and executive stakeholders.

Requirements

• Bachelor’s degree is preferred but not required.
• Experience in security operations, GSOC/SOC, or critical incident management.
• People leadership or supervisory experience is a plus.
• Demonstrated experience managing physical security systems and access control.
• Strong written and verbal communication skills; ability to brief executives.
• Proven ability to lead calmly and decisively during high‑pressure incidents.
• Proficiency with Microsoft Office and security operations platforms.

Nice To Haves

• People leadership or supervisory experience is a plus.

Responsibilities

• GSOC Operations & Shift Leadership
• Access Control & Physical Security Operations
• Incident Monitoring, Triage & Response
• Client & Stakeholder Communication
• Performance Management & Team Development
• Training, Readiness & Continuous Improvement
• Compliance, Risk & Audit Support
• Tools, Technology & Documentation

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level