GSOC Manager (On-Site | Experience Required)

Marksman Security•Culver City, CA

2d•Onsite

About The Position

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! The Global Security Operations Center (GSOC) Manager oversees daily GSOC operations to ensure the safety and security of personnel, facilities, assets, and business operations. This role provides leadership, maintains situational awareness, and supervises GSOC Operators and Analysts to ensure proper training, performance, and compliance with standard operating procedures. Responsibilities include coordinating responses to incidents and emergencies, managing reporting and escalation procedures, supporting crisis management and business continuity efforts, monitoring security systems, improving operational processes, and managing staffing and scheduling. The GSOC Manager works closely with leadership, clients, law enforcement, and external partners while demonstrating strong leadership, communication, analytical, and decision-making skills in a fast-paced environment.

Requirements

Minimum 3–5+ years of GSOC or security operations experience
At least 1–2 years in a supervisory or management role
Strong knowledge of security systems and monitoring tools
Excellent decision-making and problem-solving skills
Ability to work in a fast-paced, high-pressure environment
Strong written and verbal communication skills
Proficiency in report writing and incident documentation

Nice To Haves

Experience in a corporate or global security environment
Familiarity with threat intelligence and risk analysis
Certifications such as CPP, PSP, or similar preferred
college degree preferred

Responsibilities

Oversee 24/7 GSOC operations, ensuring full coverage and operational efficiency
Supervise, train, and develop GSOC staff, including scheduling and performance management
Monitor and respond to security incidents, alarms, and global events
Lead incident response efforts and ensure proper escalation protocols are followed
Maintain and improve standard operating procedures (SOPs)
Coordinate with internal teams, law enforcement, and emergency services as needed
Analyze security trends and produce incident reports and risk assessments
Ensure compliance with company policies and security best practices
Manage GSOC systems such as CCTV, access control, and incident management platforms