GSOC & Crisis Communication Lead

Stellantis•Auburn Hills, MI

1d•Onsite

About The Position

The Global Security Operations Center (GSOC) & Crisis Communication Lead role includes the management of Corporate Security’s Global Security Operation Center, a 24/7 intelligence fusion center that analyzes potential crises globally and assesses their impact to company operations, facilities and personnel. The GSOC manager coordinates with management teams within other departments to ensure the GSOC’s staff of intelligence analysts are providing timely, relevant information to these various groups. This position is also a crisis communication lead during a mass communication event. The GSOC & Crisis Communication Lead is accountable for generating high-quality intelligence reports and supporting a wide range of business functions, including but not limited to: Corporate investigations, Intellectual property protection, Risk Management, Supply chain and logistics operations, Wellbeing Health and Safety (WHS) initiatives, Global business travel security, Manufacturing and infrastructure security, Communications and information technology support. This position ensures that actionable intelligence is delivered to key stakeholders, enabling proactive risk mitigation and informed decision-making across the enterprise.

Requirements

Bachelor’s degree in Security, Criminal Justice, Intelligence Studies, Emergency/Crisis Management or similar program required
Minimum of 10 years intelligence analysis or security related experience, including managing an intelligence operations center
Knowledge of corporate crisis management-related functions
Experience working with executive level decision makers
Proven capability to lead and manage a team supporting a 24/7 operation, with flexibility to provide off-hours leadership and support as needed
Effective oral and written communication
Proficiency with AI applications
Proficiency with Microsoft Applications
Forecasting and predicting
Active listening
Assess and evaluate situations effectively
Identify critical issues quickly and accurately
Research, investigate, and compile information
Write informatively, clearly, and accurately
Planning and organizing
Problem solving
Risk analysis capability
Encourage effective teamwork
Synthesize facts, concepts, and principles
Compile, sort, and interpret data
Knowledge of national and international current events
Attention to detail
Able to manage multiple projects
Advanced creativity
Setting and achieving goals
Coaching, mentoring, and motivating
Mediate conflict with tact and diplomacy

Nice To Haves

Master’s degree in Intelligence Studies or other applicable fields

Responsibilities

Work in a 24/7 intelligence center environment
Manage and coordinate Stellantis Crisis Management Program.
Member of the Digital Risk Team.
Develop crisis management related training guidelines for Incident Management Teams (IMTs) across Stellantis facilities.
Create crisis management tabletops and other training exercises for Stellantis executive Crisis Management Team.
Provide Crisis Management, Corporate Security, and Travel Security related training to the company's workforce.
Manage the Global Security Operations Center (GSOC), Corporate Security’s 24/7 intelligence and information fusion center.
Responsible for GSOC’s intelligence collection and reporting mission in support of various company departments and business operations.
Coordinating with corporate managers in other geographic regions and countries.
Study and provide analysis on global dynamics and current events that potentially affect corporate decision makers and traveling employees.
Develop new intelligence requirements as business operations change.
Coordinate with U.S. Government agencies as it relates to threats to the company.
Manage the Corporate Security departmental website in the company intranet.
Communicate with stakeholders to ensure all operational needs are met.
Coordinate and network with security managers and industry partners to develop best practices, goals, and visions for the GSOC.
Monitor current events globally and assess their impact to the client’s business operations.
Manage personnel operationally and administratively.
Develop periodic evaluations and establish developmental goals for employees.
Assess threat levels and determine risk factors necessary to make decisions.
Make suggestions for the development and improvement of intelligence reporting protocols.
Provide input into analytical tools, systems, and processes.