GSOC Analyst (Overnight Shift)

Crisis24•Oakland, CA

3d•$31 - $31•Onsite

About The Position

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. Backed by proprietary AI-enabled SaaS technologies, advanced Global Operations Centers, an extensive global footprint, and the largest team of private-sector intelligence analysts in the world, we deliver localized insights and global perspectives alongside medical, security, crisis response, embedded intelligence, and consultancy services as a preferred partner for Fortune 500 corporations. At Crisis24, we don't just offer jobs – we offer missions. We recruit the very best from the military, intelligence agencies, academia, law enforcement, medicine, or any of our areas of specialty. We protect more than places. We protect people, reputations, and lifestyles, with integrity, discipline, discretion, and purpose. Whether you're stepping into civilian life after service, seeking personal or professional growth, or bringing specialized expertise to a higher calling, we match your ambition with real opportunity. Do the most important work of your career, helping safeguard the world's most important organizations and individuals against risk. More information is available at https://www.crisis24.com/careers

Requirements

1–3+ years of experience in a Security Operations Analyst role preferred
Bachelor’s degree in a related field is strongly preferred. Either bachelor's degree or equivalent military experience
Have an interest or direct experience in the following: Intelligence, Security Operations, Critical Incident Management or Corporate Security, Emergency Management
Must be well-versed in current technologies and open-source search methodologies
Must be a competent user of Microsoft Suite and Google Suite
Must be willing to sign an NDA and maintain strict confidentiality
Must be able to communicate effectively, both verbally and in writing
Ability to maintain a professional demeanor during stressful situations
Must be able to quickly adapt and excel in dynamic situations
Demonstrated organizational and time management skills
Successful client management experience
A demonstrated history of effective conflict resolution skills
Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations
Ability to attend training events and mandatory meetings that fall outside normal work hours
Ability to work 8 to 12-hour shifts both days and nights

Responsibilities

Monitor, assess and acknowledge all daily alerts, reported incidents from client personnel, and site intrusion detection alarms
Monitor and administer access control, video management, and intrusion detection systems, including dispatch of security officers when needed while meeting the performance criteria
Monitor events through open-source collection and coordination with local assets
Respond to inbound calls from employees and security personnel providing customer service focused responses
Write security incident investigation reports to provide situational awareness and communicate risks to management
Monitor designated online tools to conduct situational awareness on social media platforms
Collect, evaluate, and disseminate intelligence to support action plans based on credibility and likelihood
Perform proactive threat intelligence gathering and response, including but not limited to: event monitoring, persons of interest, execution protection intelligence
Contribute to procedures and processes to standardize and enhance risk management
Work closely with various teams responsible for security, operations, and incident management
Provide emergency and non-emergency security system monitoring, event dispatch, and emergency notification services
Process and maintain a wide variety of files, logs, reports, and forms
Responsible for performing, evidencing, and supporting all necessary tasks for audits
Processing badge requests – Printing, deactivating, adding and removing access levels
Be cross trained in all Analyst services