Growth Lead, Consumer Fraud Reporting

TRM Labs

13d•Remote

About The Position

TRM Labs is looking for a Growth Lead, Consumer Fraud Reporting to protect and grow Chainabuse — the open consumer fraud reporting platform that is one of TRM's most valuable data assets. This is a sole-owner growth seat: you set the strategy, run the channels, build the partner integrations, write the briefs, ship the content with AI-assisted execution, and report on the metric that matters. The metric is vetted, indexed reports flowing into Chainabuse and TRM BI.

Requirements

5+ years growth marketing experience, with at least one role scaling a consumer reporting, UGC-data, or community-data product on a measurable baseline.
A public-facing portfolio you can point to: pages you grew, integrations you shipped, communities you built, or queries you won.
Demonstrated AI fluency. Comfortable using AI tools daily across content, research, outreach, translation, and analytics.
Strong SEO and content fluency; comfortable with Search Console, Ahrefs / Semrush, and the emerging GEO discipline (Perplexity, ChatGPT Search, Google AI Overviews citation patterns).
Partner integration track record: has run exchange, platform, or advocacy-org integrations end-to-end without a BizDev function.
Editorial taste. Demonstrably good at writing copy that supports a recently-scammed audience without being patronizing or alarming.
Comfortable operating as a one-person team. Briefs creative, ships fast, owns the metric.

Nice To Haves

crypto, financial crime, fraud, or victim-advocacy domain background.
multilingual reach.

Responsibilities

Own the top of the funnel for Chainabuse. Set the baseline, the quarterly targets, and the channel mix (SEO, content, paid, social, community, email) that lifts vetted report submission volume.
Build and operate the partner integrations that route reports from where victims already are: exchange complaint flows, wallet provider scam-detection, victim-support advocacy orgs, and LE referral pipelines. Run partner discovery, scoping, legal review, integration spec, launch, and post-launch reporting yourself.
Win scam-related queries on Google and on the AI-search surfaces (Perplexity, ChatGPT Search, Google AI Overviews). Use AI as default first move across content drafting, SEO topic generation, multilingual translation, partner outreach, and analytics summarization.
Set and enforce the victim-facing tone-of-voice. The audience is recently scammed and emotionally compromised; quality review across intake forms, emails, social, and community is a non-negotiable part of the role.
Operate as a one-person team: brief contractor and AI resources, kill what is not working, double down on what is, and report cleanly to Marketing leadership.

Benefits

AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime.
AI as default first move across content drafting, SEO topic generation, multilingual translation, partner outreach, and analytics summarization.
AI fluency is a baseline expectation at TRM.
AI meaningfully changes how top performers operate.
Expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: Accelerate repeatable workflows, Structure and solve problems, Improve output quality, Increase speed and leverage.
TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact.
People who thrive here are energized by hard problems, experimentation, and continuous feedback.
If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime.
The problems are complex, the stakes are real, and the environment evolves quickly.
The pace and intensity of the work reflect the importance of the mission.
As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
Priorities and targets to change quickly as we experiment and iterate
Work that often requires operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined.
It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
Many people find this work deeply rewarding.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others.
Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.