Growth Lead / Associate

Sailor Health•New York, NY

4d•Onsite

About The Position

America is undergoing one of the largest demographic shifts in its history as the Baby Boomer generation enters its later years. This shift will put unprecedented pressure on Medicare, which already spends more than $1 trillion each year caring for older adults. Yet the healthcare system is built backwards: reactive instead of preventative, measuring years of life instead of the quality of them. Sailor Health is building a new care model for aging. We combine behavioral health, healthcare advocacy, wellness classes, and AI care agents into one virtual platform designed for older adults. AI coaches help patients navigate their health between visits, while AI copilots give providers the tools to deliver higher-quality, better-informed care. We partner with Medicare to make our platform affordable and accessible to older adults nationwide. Sailor has exceptional product-market fit: Exponential growth: We are honored to serve thousands of patients across all 50 states, with strong organic demand helping make Sailor one of the fastest-growing companies in healthcare. AI-powered, deeply human care: We harness the power of AI while keeping human connection at the center of care, creating an experience that feels personal, continuous, and deeply human. Talent-dense team: We are a 25-person team in our NYC office and are backed by the founders of Ramp, Nourish, Headway, Charlie Health, and Spring Health.

Requirements

2-6 years of operational or analytical experience. You've worked in consulting, banking, private equity, growth marketing, or in the operations of a fast-paced startup.
Excellent spreadsheet and modeling skills. You build models other people can actually use, and you can defend every assumption in them. SQL is a plus.
Experience running experiments. You know how to design a test, read the result honestly, and kill things that are not working.
Strong communication and people skills. You can take a complicated analysis and turn it into a one-page recommendation, but you're also comfortable building relationships, training others, and coaching our Provider Partnership Managers to be more effective.
Deep empathy for the people we serve. Our patients are 65 and older and many are navigating complex mental and physical health care for the first time. Everything we build has to work for them.

Responsibilities

Support the analysis behind growth. You'll aid in building and maintaining the channels we run the business on: CAC by channel and market, funnel conversion, cohort retention, and market-level unit economics. You'll turn messy data into the analysis that informs where we spend our next dollar.
Assist with existing growth channels You'll help the Head of Growth monitor campaign performance across channels alongside our agency partners, and help design and run the testing roadmap for creative, landing pages, and audiences.
Help launch new channels and new markets. You'll support the buildout of new growth channels and help put together the launch plan for each new state we enter as our clinician network expands.
Build the systems that scale. You'll assist in cleaning up how we track, report, and forecast across our analytics stack, and you'll write the playbooks so each new channel launch is faster than the last.
Partner across the company. You'll coordinate with clinical operations on therapist supply and capacity, with product on the patient experience, and with legal on compliance. Every growth idea we run gets tested against those constraints.