Intern AI & Innovation
About The Position
About Neo Neo is a secure, AI-native browser with always-on agents — rethinking how people interact with the web. We combine AI reasoning, automation, and privacy (powered by Norton) into a single experience that doesn’t just assist , but acts . We’re early, fast-moving, and building toward something much bigger than a browser. Role Overview We’re looking for a Growth Intern who is deeply curious about why users stay, come back, and become power users. This role sits at the intersection of: Retention (core focus) Product feedback loops Community & user relationships You will work directly with the GTM and product team to turn users into engaged, retained , and vocal advocates.
Requirements
- Strong curiosity about user behavior, psychology, and products
- Obsessed with why products succeed or fail
- Comfortable working with data + qualitative insights
- Strong communication skills ( you’ll talk to real users)
- Self-starter — able to operate in ambiguity and move fast
Nice To Haves
- Experience managing online communities (Discord, Reddit, etc.)
- Familiarity with growth frameworks (activation, retention, loops)
- Interest in AI products / browsers / future of computing
Responsibilities
- Own Early Retention Signals Track and analyze key behaviors (activation → repeat usage → habit formation) Identify drop-offs in the user journey ( e.g. after first session, day 1, day 7) Surface insights on what separates retained vs. churned users
- Build Product Feedback Loops Talk to users (Discord, Reddit, interviews) and extract real insights Turn qualitative feedback into clear product recommendations Work closely with product to prioritize high-impact retention improvements
- Drive Community Engagement Help manage and grow Neo communities (Reddit, Discord, Twitter/X) Engage users, respond to feedback, and identify emerging trends Turn power users into early advocates / ambassadors
- Launch Retention Experiments Run scrappy experiments: onboarding improvements feature nudges lifecycle messaging Measure impact and iterate quickly
- Identify the “Magic Moment” Help define Neo’s core habit-forming use case Analyze user behavior to find the moment where users say: → “I can’t go back to my old browser”
Benefits
- Work directly with senior GTM leadership on a 0→1 product
- Learn how real growth systems are built (not theory)
- Exposure to product, data, and community-led growth
- Opportunity to shape a product used by millions of users
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
Number of Employees
501-1,000 employees
