Growth Engineer Commercial Operations

Ripjar

1d•Remote

About The Position

Ripjar specialises in the development of software and data products that help governments and organisations combat serious financial crime. Our technology is used to identify criminal activity such as money laundering and terrorist financing, enabling organisations to enforce sanctions at scale to help combat rogue entities and state actors. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. Team Mission: Our mission is to elevate brand awareness and drive revenue growth through innovative marketing strategies that captivate audiences, foster customer loyalty and amplify the influence of our brand in the marketplace. The Role: This is a brand new role. Reporting into our incoming Director of Marketing, you'll be a key driver of commercial performance at Ripjar, owning the execution of marketing activity across the full funnel and working closely with our Chief of Staff, CRO and CEO. You'll be the engine behind our commercial operations, turning strategy into action and helping the business grow. What makes this role different from a traditional commercial ops hire is the profile we're looking for. We want someone who thinks like an engineer, someone who is energised by tools, automation, and finding smarter ways to get things done. Someone who is as comfortable setting up a CRM workflow or debugging a webhook as they are briefing a campaign or reviewing copy.

Requirements

Experience in marketing, growth, or marketing operations role or a technical role with significant marketing exposure
A genuine interest in or background in software engineering, systems thinking, or technical problem-solving
Confident working with marketing tools across CRM, automation, analytics, and paid, you don't need to know every tool on day one, but you pick them up fast
Demonstrable experience working with AI tools and integrating AI into workflows
Demonstrable familiarity or expertise with HTML/CSS, SQL, APIs
Strong stakeholder management skills - able to chase busy people diplomatically, extract what you need, and move campaigns forward without getting stuck
Confident decision-maker: you default to action, communicate clearly when you're uncertain, and don't wait for perfect information
Strong written communication, you can write crisp briefs, clear copy, and sharp emails
Experience of managing and executing Marketo campaigns

Nice To Haves

Experience in B2B SaaS, fintech, regtech, or a similarly technical industry
Experience managing relationships with external agencies
Exposure to account-based marketing (ABM) strategies
Experience with coding or scripting (Python, JavaScript), even at a hobbyist level
Experience in a startup or scale-up environment where you've had to be resourceful and self-directed

Responsibilities

Own the day-to-day execution of marketing campaigns across email, paid, content, and events working closely with our agencies
Build, manage, and continuously optimise our sales and marketing tech stack, including CRM, automation, analytics, LLMs and AI-driven tools
Act as the internal interface between the business and our agency partners, gathering briefs, extracting knowledge from subject matter experts, and translating it into campaign-ready material and paid campaigns
Proactively identify opportunities to automate sales and marketing tasks and implement solutions using AI and no-code/low-code tooling
Build Ripjar’s knowledge graph and develop new marketing and operational skills
Track, report, and act on performance data, owning key sales and marketing metrics and making decisions confidently based on what the data shows
Work closely with the agency to help shape Ripjar's brand voice and content output across website, social, and sales collateral
Stay ahead of the curve on AI-powered marketing tools and bring new capabilities into the team's workflow

Benefits

Competitive base salary DOE
Remote working with occasional travel
25 days annual leave + your birthday off, rising to 30 days after 5 years of service
35 hour working week
Flexible working hours
Life assurance
Private Family Healthcare
Employee Assistance Programme
Company contributions to your pension
Enhanced maternity/paternity pay
The latest tech including a top of the range MacBook Pro
Offices equipped with well-stocked pantries with food, snacks and drinks when in the office