Growth Account Executive
About The Position
Stedi is building the first new healthcare clearinghouse in decades. In the healthcare sector, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that all insurance payers exchange transactions such as claims, eligibility checks, prior authorizations, and remittances using a standardized EDI format called X12 HIPAA. Clearinghouses process the majority of these transactions, offering consolidated connectivity to carriers and providers. Until Stedi, the space was occupied entirely by a small group of legacy players, built on outdated, often pre-internet technology. Stedi is the world's only programmable healthcare clearinghouse. By offering modern API interfaces alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions. Our clearinghouse product and customer-first approach have set us apart. Stedi was ranked by Ramp as one of the fastest-growing SaaS vendors. We have lightning in a bottle: engineers and designers shipping products week in and week out; a lean business team supporting the company’s infrastructure; passion for automation and eliminating toil; $142 million in funding from top investors like Stripe, Addition, USV, Bloomberg Beta, First Round Capital, and more.
Requirements
- 4+ years of quota-carrying sales, account management, sales engineering, or customer success experience.
- Strong track record of supporting customers as they adopt and utilize technical API-driven products.
- Experience getting contracts signed.
- Previous healthcare experience, specifically from software companies that sell to payers, providers, revenue cycle management (RCM) businesses, and EHR/practice management systems.
- Comfortable working with technical API products, understanding how to work with, sell, and support technical product offerings.
- Exceptional at staying on top of many open threads simultaneously; hyper-responsive, organized, and thorough.
- Low ego; no task is too small in order to find success and generate revenue.
- Resourceful, self-motivating, self-disciplined, and proactive.
- Ability to match the organization's fast pace, responding with urgency, communicating work, and proactively asking for help or feedback.
Nice To Haves
- Strive to become the customer’s most trusted advisor, going beyond routine support to help customers innovate on the platform to drive real business outcomes.
Responsibilities
- Serve as the primary commercial point of contact for a book of Stedi’s fastest growing customers representing a significant percentage of Stedi’s monthly recurring revenue (MRR).
- Manage a pipeline of expansion opportunities in Stedi’s CRM to track upsells, cross-sells, renewals, and transaction usage growth.
- Bring revenue expansion opportunities from ideation through to execution – identifying new expansion use cases, supporting the customer’s technical validation process, addressing pricing and contractual blockers, and ultimately ensuring successful product adoption.
- Interface with customers daily – including executive leadership, product managers, engineers, and ops teams – through Slack, Zoom, email and in-person meetings.
- Proactively surface product and payer-level usage insights in order to address issues preventing additional product adoption.
- Collaborate with solutions engineering, payer operations, data analytics, and leadership to assist in customer engagements.
Benefits
- Competitive compensation package
- Potential for significant impact on company revenue
- Opportunity to become an expert in Stedi's products and roadmap
- Customer-first approach
- Funding from top investors
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
